Shipping policy
Shipping
UPS, and USPS are all experiencing delays due to the stay-at-home order. We are committed to 24-48 hour turn around in shipping but do not have control over the carriers shipping times. We ship from New Jersey so the expected time to receive the products can be 1 - 4 business days after it leaves our warehouse if there are no carrier delays. We are not responsible for carrier delays.
We understand that the need for your product is urgent, and we are doing our best to get these to you quickly. We appreciate your understanding.
We are not responsible for lost or stolen items once they have been delivered. Please contact the carrier to file a complaint. After an item has been shipped, the responsibility of the item is on the purchaser. If there is an issue with delivery, please contact the shipping company. Once it has left our warehouse, the item is no longer our responsibility.
With that being said, we are honest, hard working people and will do our best to help our customers with any issues that arise. Please reach out to us if you are experiencing any problems with the products you've bought from us.
How Long does Shipping Take?
Shipping Estimates:
- First Class USPS Shipping takes between 2-6 business days
- Priority USPS Shipping takes between 2-4 business days
- Express USPS Shipping takes between 1-2 business days
- UPS Next Day Air by the next day.
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UPS Next Day Air Saver® **Will Not Deliver if the next day is Saturday.